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Frequently Asked Questions (FAQ)

After the purchase deposit is paid, we will verify and provide the official accident history of the vehicle.
For vehicles confirmed for purchase, we also conduct basic inspections, including on-site photos and videos.
Additionally, if the vehicle is purchased through Korean car platforms such as Encar, we will provide the performance records available from those platforms.

The Deal Status page is a personalized transaction page sent to the buyer by the administrator after the buyer has made an inquiry.
It allows the buyer to view the progress of their transaction, including vehicle requirements,
payment instructions, and shipping details. This page is tailored specifically for each buyer and serves as a reference
for the buyer to track the status of their inquiry and see how their request is being processed.

The Purchase Deposit (300~400USD) covers the listing, proposal, and inspection of requested vehicles,
which are necessary steps for the buyer to make a final decision.
This fee is generally non-refundable.

This is the first step for entering the process of purchasing a vehicle with us in Korea.
However, if we are unable to secure the vehicle within 7 business days of payment, the fee will be fully refunded.
A vehicle is considered “secured” when it has been officially reserved and confirmed by the supplier.

The Purchase Deposit can be paid via:
-Bank Transfer (TT)
-PayPal
Our manager will provide you with an invoice or a PayPal payment link.

Vehicles manufactured in Korea do not have an official European Certificate of Conformity (COC) issued by the manufacturer.
Therefore, the COC cannot be provided for Korean cars.
This means that additional steps, such as type approval testing or national inspections, may be required
when registering a Korean vehicle in an EU country.
Buyers should be aware that registration processes in Europe for Korean cars can take longer and may incur extra costs due to the absence of a COC.

Vehicle preferences vary by country, and stock is often sold quickly.
Therefore, we cannot provide a complete list of available vehicles and prices based solely on a buyer’s inquiry.
To assist you effectively, please provide the exact specifications of the vehicle you are looking for.
We will then select suitable vehicles from various used car sources in Korea and provide you with a curated list.
Please note that this process requires time and resources.
It will proceed only after we confirm your serious intent to purchase via email or WhatsApp and after the commitment fee has been paid.

Please contact us first with your vehicle inquiry via our website, email, or WhatsApp.
After your inquiry, the transaction will proceed according to the following steps:
(1) Requirement Submitted – The buyer submits the vehicle specifications and requirements.
(2) Requirement Reviewed –Our team reviews your request to assess the feasibility of securing the vehicle.
This includes evaluating vehicle availability, export and shipping possibilities to your country, and compliance with relevant legal regulations.
(3) Purchase Deposit Paid – A commitment fee is required to proceed with vehicle selection, inspection, and documentation.
(4) Vehicle Inspection & Documentation – The requested vehicle is inspected, and all necessary documents are prepared.
(5) Final Payment – The remaining payment is completed by the buyer.
(6) Shipment & Export – The vehicle is shipped and exported according to the agreed terms.

Payments are made via T/T (telegraphic transfer) with advance payment. After confirming the availability of the requested model, we will issue an invoice. Once the advance payment is received, the vehicle will go through the legal export procedures in Korea before being shipped. Bank details for the payment can be found on the Shipping page or on the invoice.

Shipping schedules vary by country, so exact dates cannot always be guaranteed. Typically, vehicles are shipped within 1–2 weeks by a forwarding company in Korea. Vehicles can be shipped either by Ro-Ro (Roll-on/Roll-off) or container, depending on the buyer’s preference. Tracking information will be provided so that you can monitor the shipment.

Containers usually carry 2–3 vehicles. If you wish to ship a single vehicle, Ro-Ro shipping is available. Please note that for Ro-Ro, the vehicle must be operational and care should be taken to avoid scratches or minor damage during transport.

Major online used car platforms in Korea include Encar (encar.com) and K Car (kcar.com). Additionally, there are membership-based auction platforms such as Hyundai and Lotte Auctions.

KautoExport.kr is an export company specializing in used cars and used auto parts, placing great importance on trust with its customers. The company is a legally registered corporation in Korea, located in Incheon.

The port of departure is Incheon Port, Korea.

Vehicle condition can be provided through inspection reports. Photos and videos can also be attached upon request. The price needs to be discussed directly with the responsible sales representative.

Korea Auto Export (KAE)

ORITION.co.ltd 80, Convensia-daero, Yeonsu-gu, Incheon, Korea (Songdo-dong, Hillstate Songdo)

help@kautoexport.kr

+82-70-8285-3733

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